Here at Champs Family Automotive we have recently noticed that some privately owned automotive and diesel repair shops have sold to corporate entities in our surrounding communities. This creates a number of problems for our community, especially for our customers. Some of these repair shops have stopped honoring parts warranties due to being purchased by a national retailer.
In light of these recent discoveries, Champs Family Automotive wants you to know we are here to help! We are a proud part of our communities we serve and we are stepping up and want you to know we will honor parts warranties if we can figure out where the part came from and that the warranty is still valid. We ask that you please bring us your original repair invoice and notify us when you come into the shop that you had a warranty with another shop before we start working on your vehicle.
We will do the leg work for you by researching the part and warranty to make sure it is still valid. We are honoring these warranties because we care about our community, and it’s the right thing to do. Please note that though we will honor the parts warranties the customer will still have to pay for labor costs.
If you have any questions, or concerns please reach out to either our Goodyear store 623-882-8200, or our Surprise store 623-376-6791.
We look forward to seeing you soon at Champs Family Automotive.